What if Yodeck Playbox fails?

There is a limited worldwide warranty of 1 year on Yodeck Playbox.

But first, you should follow the Yodeck Playbox Troubleshooting Guide. It might save you precious time and money.

If your Yodeck Playbox is eligible for replacement, you can ship the failed Yodeck Playbox back to us and we will send back the replacement unit within 1 day of receipt. Shipping costs for returning of Yodeck Playboxes are covered by you, whereas we will cover for the shipping costs of the replacement unit.

In order for you not to incur unnecessary shipping costs, make sure you go through the troubleshooting guide. You might get yourself a local part replacement which might be cheaper than shipping it back to us, like a failed SD card.

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